SUNSURI PHUKET, Nai Harn Beach

Problems were dealt with extremely swiftly. The weekly night market was a fun difference. Facilities were very nice.

Sunsuri is one of the best hotels we've ever been to. Everything was great starting from the people working there to facilities, rooms and nature. The hotel is beautiful, the desire to take pictures is constant. The room in 5th building, almost the highest one - is great, has 3 big beds, amazing bathroom and huge balcony - enough space for 3 people. The short track to the lobby is nice + you can order transfer to/from the lobby anytime and the drivers are very friendly!! The pools are nice with a few fun activities - water slide and diving platform. And a few words about staff and service overall: They can always find a compromise, they're very friendly and attentive. Our friend had a stomachache and we called a room service to try to order some plain chicken soup (it wasn't in the menu) - and the chef was very concerned, he immediately agreed to cook this soup. It was incredibly cute!! We are very thankful! On the weekend there was a party for tourism managers, so the pool zone was very crowded by people, and we asked the manager what should we do and where should we relax? He immediately found a solution, moreover offered free bracelets for food and drinks. The attentiveness and care are amazing

The pool is the biggest reason for coming back 3 times in a row. So big and well maintained. Very safe for children and quite convenient for parents. The staff is very friendly and make an effort to make you feel at home. The recreation team was exceptional. Mr. Keay and his team took great effort with giving Muay Thai lessons and games around the play room. The gym is good and offers what I need from a hotel gym. Not extremely big, but sufficient. Would be even better if it was accessible 24/7. The bikes are amazing and available for free. So getting into town is easy. The Spa is very premium, so everything you would expect from a premium hotel, Nai Harn beach is probably the best beach I have seen in Thailand. So quite and convenient, yet all facilities are there. The restaurants are affordable and people quite friendly. Free shuttle service from and to the hotel, so not much more to desire.

The Grand Pool Room is exceptional especially the view

The staff where exceptional would do anything to help, so friendly and kind. The spa staff were very knowledgeable, I would recommend a full body massage. The breakfast was fantastic so much to choose from. The restaurant manager was helpful in suggesting place of interest so was the reception staff. Loved the pool one of the best features, also the pool bar and restaurant. Happy hour.